threatspike.com ("our Site") and the services available through it are operated by ThreatSpike Limited (referred to as "we", "us" and "our"). We are a company registered in England under company number 07515938 and have our registered office at c/o Aimar Capital, 71 Walton Street, London SW3 2HT.
We may collect and process the following information from you:
When you register we will collect your name, email address, password, company address and company name. Your password will be transformed into a secure token which will then be stored for authentication (your password is not retained). We will capture your IP address during the registration process and at each future visit to our secure web portal.
This information will be used to provide you with access to our secure web portal and for delivering notifications on any security issues we detect during your use of our services. Notifications can be configured or disabled via our web portal. Your IP address is logged by us so that we can prevent spam, fraud or abuse of our Site and our services. From time to time we may email you news, updates and sales offers which you can easily opt out of receiving by clicking "unsubscribe" in the relevant email.
If you opt to pay for use of our services, we will direct you to make payment through our third party payment processor FastSpring. FastSpring will provide us with, and we will then store, the package which your purchased, the date on which you made the payment along with a generic reference ID. We do not store your payment information including name, address or credit card details but this data may be stored by FastSpring and may be accessible by us.
When you access our secure portal or VPN we will store a record of your access that includes a timestamp and your IP address. This information is logged by us to that we can prevent spam, fraud or abuse of our Site and our services.
Our services are designed to detect security threats and provide detailed reporting for businesses on the behaviour of devices and users on their network. In order to provide these functions we record and analyse all network activity including:
We do not inspect encrypted traffic unless this feature is enabled by the account owner through our secure web portal. If you have concerns or further questions regarding the information that is captured during operation of our services then please contact us at email@example.com.
The UK Data Protection Act 1998 gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a fee of 10GBP to meet our costs in providing you with details of the information we hold about you. To make an access request please email: firstname.lastname@example.org.