ThreatSpike vs MSPs
It’s a question we get asked a lot. How does ThreatSpike compare against more traditional MSPs?
Traditional MSPs charge per ticket, per project, per incident. Every security issue costs extra. Every support call is another line item. It’s unpredictable.
ThreatSpike charges one fixed price for unlimited everything. Unlimited support, Unlimited incident response. Unlimited pen testing. Unlimited projects. No surprise invoices. No scope creep. No hesitation.
If thats not enough to convince you, have a look at our comparison table below, then book a call to see it for yourself.
Traditional MSP
Feature / Capability
Fixed Monthly Pricing
⚠️ Per Ticket Pricing
Root-Cause Problem Resolution
⚠️ Ticket closing focus
Proactive Approach
❌ Reactive
Response Time SLA
⚠️ 4-24 hours typical
Security Built-In
❌ Security as add-on
Support and Helpdesk
24/7/365 Helpdesk Access
⚠️ Business hours
On-Site Support (When Required)
⚠️ Reactive
End-User Training & Documentation
❌ Security as add-on
Offensive Security Testing
Unlimited Penetration Testing
❌ Pay per test
Segmentation Testing
❌
Firewall Rule Review
⚠️ Additional cost per test
Assumed Breach Scenarios
❌ Rarely offered
Social Engineering & Phishing Simulations
⚠️ Additional cost per test
Secure Build Reviews
❌
CREST-Approved Testing
⚠️ Limited Providers
PCI-DSS Compliance Testing
⚠️ Limited Providers
Continuous Vulnerability Scanning
⚠️ Additional cost per test
Defensive Security Platform
24/7/365 Security Operations Center (SOC)
⚠️ Limited SOC
Endpoint Detection & Response (EDR)
❌ Basic anti-virus or 3rd party tools
Email Security & Protection
⚠️ Basic spam filter
Network Traffic Analysis
❌ No network monitoring
Firewall Management
✅ Basic Rules
Web Filtering & Access Control
✅ Basic Rules
Data Loss Prevention (DLP)
❌ Not Usually Included
Vulnerability Management
⚠️ Quarterly scans
User Activity Monitoring
❌
Device Hardening & Compliance
❌ No hardening
Cloud Security Monitoring
❌ No cloud visibility
Unified Event Management (SIEM)
❌ No SIEM
Managed IT Services
Infrastructure Design & Implementation
✅ Project-based
Cloud Management & Migration
⚠️ Limited expertise
Device Management
✅
G Suite & Office 365 Management
✅
Website & Digital Presence
❌ Not usually offered
Software & Application Management
⚠️ Basic support
DevOps & Development Support
❌ Not usually offered
Business Continuity & Disaster Recovery
⚠️ Basic backups only
Digital Transformation & Projects
❌ Not included
Compliance & Governance
Compliance Support & ISO Certification
❌ Not usually offered
Virtual CISO (vCISO) Advisory
⚠️ Separate engagement
Security Awareness Training
⚠️ LMS videos
Third-Party Risk Management
❌
Incident Response Planning
❌
ThreatSpike
Traditional MSP
Feature / Capability
Fixed Monthly Pricing
⚠️ Per Ticket Pricing
Root-Cause Problem Resolution
⚠️ Ticket closing focus
Proactive Approach
❌ Reactive
Response Time SLA
⚠️ 4-24 hours typical
Security Built-In
❌ Security as add-on
Support and Helpdesk
ThreatSpike
Traditional MSP
24/7/365 Helpdesk Access
⚠️ Business hours
On-Site Support (When Required)
⚠️ Reactive
End-User Training & Documentation
❌ Security as add-on
Offensive Security Testing
ThreatSpike
Traditional MSP
Unlimited Penetration Testing
❌ Pay per test
Segmentation Testing
❌
Firewall Rule Review
⚠️ Additional cost per test
Assumed Breach Scenarios
❌ Rarely offered
Social Engineering & Phishing Simulations
⚠️ Additional cost per test
Secure Build Reviews
❌
CREST-Approved Testing
⚠️ Limited Providers
PCI-DSS Compliance Testing
⚠️ Limited Providers
Continuous Vulnerability Scanning
⚠️ Additional cost per test
Defensive Security Platform
ThreatSpike
Traditional MSP
24/7/365 Security Operations Center (SOC)
⚠️ Limited SOC
Endpoint Detection & Response (EDR)
❌ Basic anti-virus or 3rd party tools
Email Security & Protection
⚠️ Basic spam filter
Network Traffic Analysis
❌ No network monitoring
Firewall Management
✅ Basic Rules
Web Filtering & Access Control
✅ Basic Rules
Data Loss Prevention (DLP)
❌ Not Usually Included
Vulnerability Management
⚠️ Quarterly scans
User Activity Monitoring
❌
Device Hardening & Compliance
❌ No hardening
Cloud Security Monitoring
❌ No cloud visibility
Unified Event Management (SIEM)
❌ No SIEM
Managed IT Services
ThreatSpike
Traditional MSP
Infrastructure Design & Implementation
✅ Project-based
Cloud Management & Migration
⚠️ Limited expertise
Device Management
✅
G Suite & Office 365 Management
✅
Website & Digital Presence
❌ Not usually offered
Software & Application Management
⚠️ Basic support
DevOps & Development Support
❌ Not usually offered
Business Continuity & Disaster Recovery
⚠️ Basic backups only
Digital Transformation & Projects
❌ Not included
Compliance & Governance
ThreatSpike
Traditional MSP
Compliance Support & ISO Certification
❌ Not usually offered
Virtual CISO (vCISO) Advisory
⚠️ Separate engagement
Security Awareness Training
⚠️ LMS videos
Third-Party Risk Management
❌
Incident Response Planning
❌
When Average Isn’t Good Enough, Come To Us
Speak to an expert today to discover how ThreatSpike Black can modernise your IT, improve your security posture, and finally deliver the service you always hoped for.
- Predictable Costs – No surprise bills. Everything included.
- Speed of Delivery – Rapid onboarding. Fast issue resolution. Proactive support.
- Security by Design – Infrastructure built with security as a foundation, not an afterthought.
- Outcome-Aligned – Strategy sessions with your leadership to prioritise projects that matter.
- Global Support – Wherever you operate, we support your teams.
