INDUSTRY LEADING IT OPERATIONS FOR HOTELS
Fixed-price IT and security built for hotels.
Get true 24⁄7 help desk, web and app development, nonstop threat protection, and flat monthly bills, so you’re never left waiting or surprised when guests can’t wait.
TRUSTED BY THE WORLDS FINEST HOTEL GROUPS
TRUSTED BY THE WORLDS FINEST HOTEL GROUPS
IT Services That Keeps Hospitality Moving
Stay secure, stay online, stay agile and finally get a technology partner that meets the pace of your hotels, day or night, in every location.
Support That Never Sleeps
Get help any time, any day, so front desk teams aren’t stuck, even at 2 a.m. Every issue is fixed fast, with no ticket chasing.
Security Built for Hospitality
Keep payment and guest systems safe with year-round protections, compliance help, and real tests against real risks no extra vendors needed.
App‑Development & Infrastructure You Can Rely On
Whether you need to spin up a new property site, integrate your PMS, build a guest‑app, or extend your cloud/edge network, we manage your infrastructure and develop your hotel‑specific applications, so you stay ahead of guest‑expectations.
No Surprises on Your Bill
Pay exactly the same amount each month, no matter the season or how many calls you make. Focus on guests, not guesswork.
PROTECTING YOUR GUESTS, STAFF, AND REPUTATION
How We Strengthen Hotel IT and Security
With ThreatSpike Black we combine IT, security, development & infrastructure into a single subscription for hospitality. So you increase agility, reduce complexity, and never sacrifice compliance or guest experience
24⁄7 Hospitality IT Help Desk
Staff get instant support across shifts and sites, keeping check-ins and operations running smoothly anytime.
Continuous Penetration Testing & Threat Hunting
Hotel systems and guest networks face real-world attack tests year-round—not just one-off scans or compliance checks.
Built-in Compliance Reporting
Stay audit-ready for PCI-DSS, GDPR, and brand standards without drowning in paperwork or chasing vendors.
Custom Application & Integration Services
Need a guest‑mobile app, property‑management integration, or loyalty‑platform? We design, build and maintain these hotel‑specific apps, so your tech elevates your brand.
Fixed‑Price Subscription, Complete Technology Stack
One monthly fee covers helpdesk, security, infrastructure, app‑dev, procurement and vendor‑management—no add‑ons, no surprises.
Global Monitoring and Alerts
Spot and fix Wi-Fi or booking issues before guests complain—with proactive monitoring for every property, worldwide
Frequently Asked Questions
What makes ThreatSpike Black different from other IT providers for hotels?
We combine full‑managed IT, security, infrastructure and application development into one fixed‑price subscription. Hotels don’t have to juggle multiple vendors or deal with unexpected bills.
Will ThreatSpike Black work for my hotel group if we've got sites in different countries?
Absolutely! We support hospitality businesses no matter where your hotels or properties are. Our team works around the clock and can help staff and fix problems, wherever you are, with no extra costs for remote locations.
How fast can you help if something goes wrong?
If you have an issue, whether it’s a guest locked out of the Wi-Fi or a security emergency, you can reach us 24⁄7. There’s always someone ready to fix problems right away, so your guests and staff don’t have to wait for normal office hours.
How does your pricing work? Are there hidden fees?
With ThreatSpike Black, you pay one fixed monthly price. Everything’s included, no surprise bills, no extra charges for more support tickets, and no sudden fees if disaster strikes. You can plan your IT budget and sleep easy.
Can you help with security and compliance for things like PCI-DSS or GDPR?
Yes! We help you meet PCI-DSS, GDPR, and other industry rules, and we handle the paperwork and checks that come with audits. Our team also keeps your systems safe so you don’t have to worry about card data, privacy, or failing a brand audit.
How do you handle onboarding and off-boarding of hotel staff?
Adding or removing staff is quick and simple with us. If someone joins or leaves, just let us know, and we’ll handle setting up their accounts or shutting down access in minutes. No more delays when hiring seasonal staff or dealing with staff turnover.
Can you help with apps and infrastructure too?
Absolutely. We build and support custom hotel applications (guest mobile apps, dashboards, PMS integrations) and manage your infrastructure (cloud, on‑prem, edge sites) so you remain agile and future‑ready.
Speak to an expert
IT That Keeps Your Hotel Running
One fixed price. Zero surprises. Get issues resolved quickly, build new apps, deploy infrastructure globally, all without juggling vendors.
Speak to an expert now and see how you can upgrade your IT and Security for one simple fixed monthly fee.
