Privacy Policy

Effective Date: 6 April 2025
Welcome to ThreatSpike. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide to us through our website and related services.

Who We Are

ThreatSpike Labs Ltd is a UK-based cybersecurity company providing managed security services and software to businesses worldwide. Our website, www.threatspike.com, serves as a resource for information about our services, customer success stories, and insights into the cybersecurity landscape.

What Data We Collect

When you visit our website, we may collect and process the following types of personal data:

• Contact details (e.g., name, email address) if you fill in a contact form

• IP address and geographical location

• Browser type and version

• Operating system

• Referral source

• Length of visit, page views, and website navigation

We collect this data through forms you complete, cookies, analytics tools, and embedded third-party services.

Purpose and Legal Basis for Processing

We process your data to:

• Respond to enquiries

• Improve the functionality and performance of our website

• Provide relevant content and communications

• Comply with legal obligations

Our legal basis for processing your data includes your consent, performance of a contract, legitimate interest, and compliance with the law.

Cookies and Tracking Technologies

Our website uses cookies to ensure optimal functionality and performance. These may include:

• Strictly Necessary Cookies: Essential for website functionality

• Performance Cookies: Help us understand user behaviour using tools like Google Analytics

• Functional Cookies: Enable enhanced website features

• Targeting/Advertising Cookies: Used for marketing, including integration with platforms such as HubSpot

By using our website, you consent to our use of cookies in accordance with this policy. You may withdraw or change your consent at any time via our cookie consent banner.

Cookie Consent and Management

Upon your first visit, you will be presented with a cookie consent tool to manage your preferences. You can update your preferences or withdraw consent at any time by accessing the “Cookie Settings” link in our website footer.

How We Share Your Information

We do not sell your personal data. However, we may share your information with:

• Third-party service providers (e.g., HubSpot, Google, analytics and hosting providers)

• Law enforcement or regulatory authorities if required by law

• Business partners and subsidiaries, only as necessary and with appropriate safeguards

International Transfers

As a global company, your data may be transferred and processed outside the UK or EU. We ensure such transfers are made with appropriate safeguards in place, such as Standard Contractual Clauses (SCCs).

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable laws.

Your Rights

You have the right to:

• Access your data

• Correct inaccuracies

• Request deletion

• Restrict or object to processing

• Withdraw consent

• Lodge a complaint with the UK ICO (Information Commissioner’s Office)

Please contact us at privacy@threatspike.com to exercise your rights.

Data Security

We take appropriate technical and organisational measures to secure your personal data, consistent with industry best practices and our commitment to cybersecurity.

Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in legal, technical, or business developments. We will notify you of any material changes and update the “Effective Date” at the top of this page.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact:

ThreatSpike Labs Ltd
Email: privacy@threatspike.com
Website: www.threatspike.com